Privacy Policy

Effective Date: June 15th, 2025

This Privacy Policy describes how D.A. Doddridge & Associates, Inc. ("Expert Training Academy," "we," "us," or "our") collects, uses, and discloses your information when you use our website, https://expert-training-academy.com (the "Site") and services (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information that you provide directly to us, information collected automatically, and information from third parties.

A. Information You Provide

  • Account & Waitlist Information: When you join our waitlist or create an account, we collect your email address.
  • Survey Responses: When you participate in a survey, we collect your responses, which may include your professional experience, interests, and other feedback.
  • Communications: If you contact us directly, we may receive additional information about you, such as your name, and the contents of your message.

B. Information We Collect Automatically

  • Cookies: We use cookies to operate and administer our Site and improve your experience. A cookie is a piece of information sent to your browser from a website. You can control cookie settings through your browser.
  • Log Data and Analytics: Like most websites, our servers automatically record information ("Log Data") created by your use of the Services. This may include your IP address, browser type, operating system, and pages visited.

2. How We Use Your Information

We use the information we collect for various purposes:

  • To provide, maintain, and improve our Services.
  • To send you transactional communications, such as account verification (OTP) emails, confirmations, and updates.
  • To inform you about our launch and other service-related news (you may opt out of these).
  • To analyze survey data to understand our audience and tailor our course offerings and content accordingly.
  • To respond to your comments, questions, and requests.
  • To monitor and prevent security issues and fraudulent activity.

3. How We Share Your Information

We do not sell your personal information. We may share your information as follows:

  • Service Providers: We share information with third-party vendors and service providers that perform services on our behalf. A key service provider is Supabase, which we use for database hosting, authentication (including email OTP), and backend infrastructure.
  • Legal Compliance: We may disclose information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation or protect our rights.

4. Data Security

We implement robust security measures to protect your information. We use Supabase's built-in security features, including secure data storage and authentication protocols, to safeguard your data. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We will retain your personal information for as long as is necessary for the purposes set out in this Privacy Policy, or as needed to comply with our legal obligations.

6. Your Rights

You have certain rights regarding your personal information. Depending on your location, these may include the right to:

  • Access the personal information we hold about you.
  • Request that we correct any inaccurate information.
  • Request that we delete your personal information.

To exercise these rights, please contact us at the email address below.

7. Children's Privacy

Our Services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@expert-training-academy.com.